1. Introduction

The Fence Squad LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for services.

2. Information We Collect

We collect information that you voluntarily provide to us when you fill out a contact form, request an estimate, or communicate with us. This includes:

Name
Email address
Phone number
Service address
Project details
Your optional SMS consent choice, submission source, and submission time

3. How We Use Your Information

We use your information solely for legitimate business purposes, including:

Providing fencing estimates and quotes.
Communicating with you regarding your project.
Scheduling installations or consultations.
Sending estimate, appointment, and project-related text messages when you have opted in.
Improving our customer service.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, trade, or rent personal information. We disclose information only to service providers that need it to operate this website, our CRM, appointment scheduling, customer support, or communications on our behalf.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Third-Party Services

Service providers may process information only as needed to host the site, protect forms, operate our CRM, schedule appointments, and deliver communications on our behalf. They may not use mobile information or SMS consent for their own marketing.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate this website, remember basic preferences, understand site usage, measure form activity, and improve our services. These technologies may collect information such as your IP address, browser and device type, pages visited, referring URLs, and interactions with the website.

Our website may use Google Tag Manager, Google Analytics, LeadConnector, and hosting or security providers that place or read cookies and similar identifiers for analytics, scheduling, communications, fraud prevention, and site functionality. These providers may process information only for the services they provide to us and subject to their own privacy terms.

You can control or delete cookies through your browser settings. Blocking some cookies may affect website features. Information collected through cookies and tracking technologies is handled according to this Privacy Policy. Mobile information and SMS opt-in data or consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

7. Mobile Messaging and Your Choices

If you select the optional SMS checkbox, The Fence Squad LLC may text you about your estimate request, appointments, and project updates. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

Reply STOP to opt out. Reply HELP for help or call (215) 526-4649. We honor applicable DND and opt-out requests. You may still request an estimate without SMS consent.

8. Your Rights

You have the right to request access to the personal information we hold about you and to ask for your data to be corrected or deleted. Please contact us if you wish to exercise these rights.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Fence Squad LLC (215) 526-4649 Montgomery, Bucks, and Philadelphia Counties

Privacy Policy